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Frequently Asked Questions
About PiForeverOrdering & Design ProcessPricing & PaymentsProduction & DeliveryReturns Adjustments & CareAdditional Questions
How do I get started?
Reach out through our contact form or by phone. Whether you have a fully formed idea or are just beginning to explore, we’ll guide you through next steps.
Do you only do custom work?
Custom jewelry is at the heart of what we do, but it’s not the only thing we do. In addition to custom pieces, PiForever produces repeatable designs, limited editions and larger production runs for specific projects, organizations and events.
What types of production projects do you take on?
We regularly evaluate small-batch and large-batch projects. Feasibility depends on materials, scope and timeline, and we’re always happy to discuss whether a project is a good fit.
Can you recreate or adapt a design I’ve seen elsewhere?
Nearly always, yes. If you’ve found something you love online or locally, share it with us and we’ll tell you what a comparable piece would look like through PiForever, both creatively and financially.
Can I choose my diamonds or gemstones?
Absolutely. We’ll walk you through options for size, shape and quality and explain how each choice affects appearance and price.
Are your diamonds certified?
When applicable, diamonds are accompanied by recognized grading reports such as GIA or IGI. We review all documentation with you before moving forward.
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