Frequently Asked Questions

Pricing depends on materials, stone selection, design complexity and craftsmanship. Because much of our work is custom or made-to-order, pricing varies, but we are always transparent about the factors involved.

No. Initial conversations, guidance and high-level direction are always part of the process.

Our collaborative work with clients varies on a case-by-case basis. When a project moves into formal design work, we apply a $180 design credit. This includes up to three design iterations and reflects the creative and technical effort involved in developing a piece thoughtfully and correctly. If no further design work is required and we’re able to move directly to production, we’re happy to waive the design credit. If you move forward with production, the full design credit is applied toward the final cost of your piece. If you decide not to proceed, you’re welcome to take the designs and concepts we’ve developed together and use them elsewhere once you’re satisfied.

Most projects require a deposit to begin production, with the balance due prior to delivery. Payment terms are confirmed before work begins.

We accept bank wire, Zelle, Venmo, Cash App and in-person payments with no surcharge. Credit card payments are also accepted and are subject to a 3% processing fee.